Posted by: athomas

What we see unfolding now is quite similar to what took place in the wake of the 9/11 attacks. That is, passengers and flight crews were forced to adapt to significant new realities concerning the air travel experience.

At the core, then, was the fact that strangers were now viewed as a real - or perceived- security threat. And, any “abnormal” behavior was held with immediate suspicion.

While most folks dealt with this in a rational way, the security “profiling”, combined with the ramped-up stress caused by the new environment, led to a surge in air rage cases post-9/11

Today it seems a familiar pattern is unfolding. That is, the increased stress driven by the fear of getting sick or dying from COVID makes other passengers a threat to one’s health and safety. “Abnormal” behavior around health will trigger a few folks.

Given the fact that the norm of “social distancing” is not possible in the air cabin, passengers and flight crews are physically closer to strangers than in almost any other situation today.

As more folks return to the skies, we will see the vast majority of passengers and flight crews deal with this higher stress environment with no issues. Still, a certain number of air rage cases will emerge as they did after 9/11.

Mandatory mask wearing and keeping the middle seat open are particularly interesting attempts to ensure that passengers and flight crew feel more comfortable. That is the key word: “feel”.

As most aviation security measures post-9/11 are really just theater (i.e. taking your shoes off, the federalization of U.S avsec, etc.), the same can be said for masks and middle seats. That is, they exist to make people feel safer, irrespective of whether they truly reduce risk or not.

Still, to get the global economy to return to a level of normalcy, we need travelers to “feel” better about getting on a plane: as they ultimately did post-9/11.

Posted by: athomas
This is a good one: an apparently drunken female passenger reportedly assaulted two NFL players. It seems one of the players was wearing a mask and that got her going.

Flying in the age of corona is getting really exciting!

Click here to read more.
Posted by: athomas
We may be in the early days of a new level of cabin stress over the virus and passenger behavior.

Click here to see video of a most recent case.
Posted by: athomas
As you have read here over the years, I have been very much against the proliferation of "emotional support animals:- whatever that means- within the confines of the air transport network.

Many individuals took full advantage of this soft-spot in the law and caused lot's of unnecessary upheaval and stress.

Just last week I saw a woman feeding her dog off a table in the food court at Orlando International...

Legitimate service animals are a whole other classification and should be viewed differently- as the Department of Transportation is doing in its new rules.

Kudos to the DOT for their wise and thoughtful move here.

No matter how much some people might want it, animals are not people - and never will be.
Posted by: athomas
In the first big incident of 2020, a Newark-bound passenger rushed the cockpit and eventually injured six people, including some of the police officers who were trying to arrest him once the plane landed.

Click here to learn more.
Posted by: athomas
A solid piece by CNN on the rise air rage cases; the reasons why; and, what is being done to address the problem.

Click here to read more.
Posted by: athomas
I really like this one. It has all the elements. She is an awesome role model for her kids.

Click here to read more.
Posted by: athomas
According to research conducted by IATA, an air rage incident occurs every 1,053 flights.

Click here to read more.
Posted by: athomas
A comprehensive study by the U.S. Government Accountability Office found that air rage incidents are becoming increasingly frequent, with alcohol and travel frustrations identified as the biggest fuels.

Click here to read more.
Posted by: athomas
When are the airlines going to stop this insanity? What a freakin' joke...

Click here to see what are almost impossible-to-believe pics of this loser and her "service animal"